Product

Detail product term & condition

Hi! Is this product still available? (Depends on what item)

Every product on our website is made to order as our customers request.

Can you provide samples of your products before I commit to a larger wholesale order?

Yes, we can provide the sample with our sample price charges. We usually charge retail plus shipping to your door, but the product's 100% refundable once a mass order is processed. It's free

Hi! I'm interested in buying this item :)

Absolutely! You can contact us by email at [email protected] or by using the chatbox, and we'll get back to you as soon as possible. We're always here to help!

What is the MOQ of this item?

Min. Order Quantity will be 100 pcs with a mixed model or discussed.

Does this product provide mixed items?

It looks like the minimum order quantity (MOQ) varies depending on the number of models you order. If you order 2-3 models, the MOQ is set at 100 per product. However, if you order 5-10 models, we can reduce the MOQ to 30-50 pieces per model.

Do you offer customization options for bulk orders, such as branding or packaging modifications?

We can definitely provide you with a quote for any available product on our website. Additionally, if you have an idea for a custom design, we are more than happy to work with you to bring it to life. We are always ready and willing to listen to your

Can you provide any custom designs?

Yes, we are pleased to make your brilliant idea come true!

Can I receive a catalog or product list with detailed descriptions and prices for your wholesale offerings?

After signing in to our website, you can download the catalog by going to "My Account" and selecting the "Download Catalog" option. You can also choose the category or ask our sales team to send you the latest related products.

What are the wholesale prices for bulk orders, and are there any discounts based on quantity?

We would be happy to work with you to provide special pricing or discounts based on the quantity of your order and the models you are interested in. Our sales team is always available to help you with any questions you may have and can provide you wi

What is your return policy for wholesale purchases, and how are product defects or damages handled?

Before leaving our warehouse, we double-check every order individually to ensure that everything meets the required specifications. However, if a defect still occurs, we usually deduct the cost from the next order or provide a replacement.

Are there any exclusive deals or arrangements for long-term partnerships or repeat business?

We are always looking to build long-term and mutually beneficial relationships with our customers. As such, we offer special pricing and discounts for our repeat customers to ensure that they receive the best possible value for their business. We bel

How frequently do you update your product offerings, and can I be notified of new arrivals or changes?

Our team regularly updates new product offerings. To stay notified, follow us on Facebook, Instagram, and subscribe to our YouTube channel. We upload videos twice a week.

Can I receive a digital or physical sample of your catalog to share with my team or clients?

If you're interested in receiving a digital catalog, please don't hesitate to contact our sales team. We can send it to you upon request, and if you need it without a watermark for your clients, we can make that happen too. Just let us know how we ca

Can you offer insights or recommendations on the best-selling products among your wholesale clients?

Certainly! Once you inform us of the items you're interested in and inquire about the best and latest selling products related to that item, we would be thrilled to offer you some suggestions. Nevertheless, it's crucial to note that our recommendatio

Do you provide marketing materials or support for promoting your products in my market?

We offer free professional photo or video production for your marketing materials when you order from us. However, if you require even more professional results, we also provide a paid reference 3D rendering service that may be of interest to you.

Are there any restrictions on selling your products through specific online platforms or marketplaces?

Our products are unrestricted in most countries. However, certain categories, such as antiques made from animal parts like buffalo head carvings, bone carvings, and deer carvings, as well as some shells, require specific licenses for importation. We

Can you provide information on the sustainability or eco-friendliness of your wholesale products?

All of our products are 100% handmade using recycled materials. In order to promote sustainability, we can only provide a declaration from our company.

How do you manage inventory levels to ensure consistent availability for wholesale clients?

Please keep in mind that all the products showcased on our website are made to order, which means that they require some time for production and shipping. We do not store any of our items in stock. However, if we happen to have any ready stock availa

Are there any upcoming product releases or changes that may impact my future wholesale orders?

Will no the impact on price for the upcoming product or new release. Please check our social media for updates on our latest product.

Can I request a meeting or consultation with your sales or support team to discuss specific needs or concerns?

We offer consultations with our dedicated sales team to better understand your needs on a one-to-one basis. You can easily reach us via WebChat or WhatsApp through our website. Please feel free to contact us for an estimated shipping fee, the latest

Can I request samples for quality testing before placing a larger wholesale order?

Surely, you can order a sample before placing a mass order. Sample orders usually take 4-7 days plus shipping to your location in 5-6 days by express. The sample order will be charged at the retail price, which is refundable once a mass order is plac

Are there any restrictions on the geographic regions you serve for wholesale distribution?

Our products are generally unrestricted in most countries. However, it is important to note that certain categories of items, such as antiques made from animal parts like buffalo head carvings, bone carvings, and deer carvings, as well as some shells