For any product inquiries, order status, and shipping information.

For urgent inquiries, WhatsApp, appointments, call schedule.

Budivis Help Center

<ol id="isPasted" start="41" style="font-size: 16px; border: 0px solid rgb(217, 217, 227); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(69,89,164,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; --tw-shadow: 0 0 transparent; --tw-shadow-colored: 0 0 transparent; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; list-style: none; margin: 1.25em 0px 0px; padding: 0px; counter-reset: list-number 0; display: flex; flex-direction: column; caret-color: rgb(55, 65, 81); color: rgb(55, 65, 81); font-family: S&#xF6;hne, ui-sans-serif, system-ui, -apple-system, &quot;Segoe UI&quot;, Roboto, Ubuntu, Cantarell, &quot;Noto Sans&quot;, sans-serif, &quot;Helvetica Neue&quot;, Arial, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; white-space: pre-wrap;"><li style="border: 0px solid rgb(217, 217, 227); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(69,89,164,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; --tw-shadow: 0 0 transparent; --tw-shadow-colored: 0 0 transparent; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; margin-bottom: 0px; margin-top: 0px; padding-left: 0.375em; counter-increment: list-number 1; display: block; min-height: 28px;">Our team is typically available to assist you via web chat or WhatsApp. In case of an urgent inquiry, please reach out to our WhatsApp service as response time.&#xA0;Due to time zone differences, it may take more than 24 hours.</li><li style="border: 0px solid rgb(217, 217, 227); --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(69,89,164,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; --tw-shadow: 0 0 transparent; --tw-shadow-colored: 0 0 transparent; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; margin-bottom: 0px; margin-top: 0px; padding-left: 0.375em; counter-increment: list-number 1; display: block; min-height: 28px;"> </li></ol>

Our team is typically available to assist you via web chat or WhatsApp. In case of an urgent inquiry, please reach out to our WhatsApp service as response time. Due to time zone differences, it may take more than 24 hours.

Can you provide information on the average turnaround time for responding to inquiries or quote requests?

Ordering

How to order

New customer deposit 50%

How to get a quote

What communication channels are available for placing wholesale orders, and do you have an online ordering system?

How are product updates or changes communicated to wholesale clients, and is there a notification system in place?

Can I negotiate terms or prices for larger or ongoing wholesale orders?

Hi! Is this product still available? (Depends on what item)

Can you provide samples of your products before I commit to a larger wholesale order?

Hi! I'm interested in buying this item :)

What is the MOQ of this item?

Does this product provide mixed items?

Do you offer customization options for bulk orders, such as branding or packaging modifications?

Can you provide any custom designs?

Can I receive a catalog or product list with detailed descriptions and prices for your wholesale offerings?

What are the wholesale prices for bulk orders, and are there any discounts based on quantity?

What is your return policy for wholesale purchases, and how are product defects or damages handled?

Are there any exclusive deals or arrangements for long-term partnerships or repeat business?

How frequently do you update your product offerings, and can I be notified of new arrivals or changes?

Can I receive a digital or physical sample of your catalog to share with my team or clients?

Can you offer insights or recommendations on the best-selling products among your wholesale clients?

Do you provide marketing materials or support for promoting your products in my market?

Are there any restrictions on selling your products through specific online platforms or marketplaces?

Can you provide information on the sustainability or eco-friendliness of your wholesale products?

How do you manage inventory levels to ensure consistent availability for wholesale clients?

Are there any upcoming product releases or changes that may impact my future wholesale orders?

Can I request a meeting or consultation with your sales or support team to discuss specific needs or concerns?

Can I request samples for quality testing before placing a larger wholesale order?

Are there any restrictions on the geographic regions you serve for wholesale distribution?

Product

How long are the production processes?

Can I request a quote for a specific quantity of a particular product or a mix of products?

Production

What measures do you have in place to ensure the quality and consistency of your wholesale products?

Can I schedule a factory visit or inspection to observe your quality control processes firsthand?

Is there a dedicated quality control team or department overseeing the production of wholesale orders?

Quality Control

How about the payment options?

What are the payment terms for wholesale purchases, and do you offer any credit options?

Are there any additional fees such as shipping, customs, or handling charges for bulk orders?

What measures do you have in place to ensure the confidentiality and security of wholesale transactions?

Payment

What shipping available service

How much does the shipping cost?

Can I track my wholesale order once it has been shipped, and how is the shipping process managed?

How are shipping and delivery times affected by the destination of the wholesale order?

What is the lead time for processing and shipping wholesale orders?

Shipping

How do you handle communication and support for wholesale clients, and is there a dedicated contact person?

Customer service

Can you provide references from other businesses that have successfully worked with you on wholesale transactions?

Customer

How do you handle disputes or issues that may arise during the wholesale transaction process?

Return, Disputes

Whats is partnership program seller Amazon, Etsy, eBay

Partnership Program

Can you provide information on the average turnaround time for responding to inquiries or quote requests?Updated a year ago